topic Motion Detection suddenly stopped. in Features

Motion Detection suddenly stopped.

sbtyper — Mon, 26 Sep 2016 22:52:58 GMT

Hello, i discovered an issue with the Arlo Cameras for some reason the motion detection stopped. I woke up this morning and realized i had no recordings on my front camera. I usually have around 20-30 due to cars passing by people walking etc... I had to delete the rule and add the same rule in order for the motion to work again . Is this a bug in the camera or firmware? I apologize if this is a repeat post.

Thanks.

Re: Motion Detection suddenly stopped.

TomMac — Fri, 01 May 2015 17:48:37 GMT

The problem I would guess would be in the rule... just to the fact that you delete and restored it all was fine. ( not the camera which gets its directions from the base )

What OS were you using, that may make a difference. There have been a couple Android glitches

Re: Motion Detection suddenly stopped.

sbtyper — Fri, 01 May 2015 17:55:30 GMT

Well i am using a Samsung Galaxy S4 with Lollipop 5.0. But i changed the rule through the website not the app. This has happened before around a month ago. The majority of the time the Arlo works great, but i get this glitch once in a while. Just wondering if a future firmware update would fix this.

Re: Motion Detection suddenly stopped.

TomMac — Fri, 01 May 2015 21:22:35 GMT

It sounds like Android more than the arlo system... there was just a new update.. maybe when it loaded/updated, it gliched something.

Re: Motion Detection suddenly stopped.

jguerdat — Sat, 02 May 2015 11:58:14 GMT

TomMac wrote:
It sounds like Android more than the arlo system... there was just a new update.. maybe when it loaded/updated, it gliched something.

I disagree. The exact app doesn't affect the rule/schedule. Once it's set, it's up to the system, including the servers.

Re: Motion Detection suddenly stopped.

Jo — Sun, 30 Aug 2015 01:05:21 GMT

I had that happen and wnt into rules to check it out and discovered that when I added a rule I eather changed another by accident or they reset. I rechecked and make sure all the rules were what I wanted and got it going again.