topic ARLO Q Plus Mic Notworking IOS10 in Features

ARLO Q Plus Mic Notworking IOS10

Datasync — Tue, 27 Sep 2016 08:14:16 GMT

Hi all

I just bought this unit. Works well on Windows (firefox).

But for some reason the MIC does not work on my IPHONE no matter how many resets i do?

Could there be a Bug in the IOS APP not allowing the mic to work? I notice that the mic icon in the IOS App is greyed out (disabled) though all the settings are set to on. (Works in windows and works in Android Phone)

Please help. IOS in ihpone is 10

thanks.

Re: ARLO Q Plus Mic Notworking IOS10

jguerdat — Tue, 27 Sep 2016 12:45:48 GMT

Based on recent comments here, iOS 10 seems to be the issue. Open a case so it gets attention.

Re: ARLO Q Plus Mic Notworking IOS10

TomMac — Tue, 27 Sep 2016 13:49:51 GMT

Yes as J mentioned, with v10, your not the only problem... report same and get the v 10 into the gene pool so an answer comes quickly.

Re: ARLO Q Plus Mic Notworking IOS10

JamesC — Wed, 28 Sep 2016 21:49:37 GMT

Datasync,

Consider reinstalling the Arlo mobile app. Are you still seeing this behavior?

JamesC