topic Re: Anroid App has missing Videos in Library in Features

Anroid App has missing Videos in Library

RobertRosal — Mon, 26 Sep 2016 23:23:38 GMT

Running a Note 4 Edge and I noticed after the update, I cannot view videos captured from one of my cameras but if I login to my PC, they are all there.

I don't know if anyone else is experiencing this? As I am pretty sure I am not the only one.

Netgear if you don't already know, please correct this!

Re: Anroid App has missing Videos in Library

RobertRosal — Wed, 30 Dec 2015 18:09:40 GMT

This should be in arlo wire free troubleshooting.

Re: Anroid App has missing Videos in Library

jguerdat — Wed, 30 Dec 2015 20:46:57 GMT

Virtually everything here should be there... 😈

Re: Anroid App has missing Videos in Library

RobertRosal — Wed, 30 Dec 2015 21:21:46 GMT

Exactly, if you can't see the video when you are away on your cell phone with no access to a PC. Where is the security in that!!!!!!!

This definitely needs to be addressed soon!

jguerdat wrote:
Virtually everything here should be there... 😈

Re: Anroid App has missing Videos in Library

RobertRosal — Wed, 30 Dec 2015 21:27:20 GMT

Doing some more testing and now it's intermittent where my Driveway camera does not show up a recording the library either on my PC or Phone.

If I create a new mode it works but in my schedule that camera has intermittent recordings. This is frustrating!

Re: Anroid App has missing Videos in Library

jguerdat — Thu, 31 Dec 2015 01:00:41 GMT

RobertRosal wrote:
Exactly, if you can't see the video when you are away on your cell phone with no access to a PC. Where is the security in that!!!!!!!

This definitely needs to be addressed soon!

jguerdat wrote:
Virtually everything here should be there... 😈

You do realize that this forum is for the new Q, right? It hasn't even been released.

Re: Anroid App has missing Videos in Library

RobertRosal — Thu, 31 Dec 2015 05:31:38 GMT

jguerdat wrote:
RobertRosal wrote:
Exactly, if you can't see the video when you are away on your cell phone with no access to a PC. Where is the security in that!!!!!!!

This definitely needs to be addressed soon!

jguerdat wrote:
Virtually everything here should be there... 😈

You do realize that this forum is for the new Q, right? It hasn't even been released.

Yeah I do. With all the changes and problems popping up, I said what the HELL! Netgear is probably saying the same thing I am, "oh well, they will all figure it out".

I've posted as long as you have, but I stopped posting, but thanks for the heads up!

Re: Anroid App has missing Videos in Library

RobertRosal — Thu, 31 Dec 2015 05:44:53 GMT

I hate to double post but I hope to make amends with you JG and this will be my last post in this section :). Netgear, please see this, even if it's in the wrong section.

Happy New Year!

Re: Anroid App has missing Videos in Library

jguerdat — Thu, 31 Dec 2015 12:52:37 GMT

All is well. 😄

Re: Anroid App has missing Videos in Library

JamesC — Mon, 11 Jan 2016 16:07:10 GMT

RobertRosal,

I have not been able to replicate this issue. What version of android is your Note 4 running?

JamesC