https://community.arlo.com/t5/Features/cant-get-Arlo-to-discover-my-arlo-app/m-p/1031502#M3742 <P>Can't get Arlo to discover my smart phone ???</P> <P>&nbsp;</P> Tue, 12 Jan 2016 22:09:27 GMT Resto825 2016-01-12T22:09:27Z https://community.arlo.com/t5/Features/cant-get-Arlo-to-discover-my-arlo-app/m-p/1031501#M3741 <P>cant get Arlo to discover my arlo app on my smart phone. . what to do ????</P> <P>&nbsp;</P> Mon, 26 Sep 2016 23:35:31 GMT https://community.arlo.com/t5/Features/cant-get-Arlo-to-discover-my-arlo-app/m-p/1031501#M3741 Resto825 2016-09-26T23:35:31Z https://community.arlo.com/t5/Features/cant-get-Arlo-to-discover-my-arlo-app/m-p/1031502#M3742 <P>Can't get Arlo to discover my smart phone ???</P> <P>&nbsp;</P> Tue, 12 Jan 2016 22:09:27 GMT https://community.arlo.com/t5/Features/cant-get-Arlo-to-discover-my-arlo-app/m-p/1031502#M3742 Resto825 2016-01-12T22:09:27Z https://community.arlo.com/t5/Features/cant-get-Arlo-to-discover-my-arlo-app/m-p/1032999#M3743 <P>Resto825,</P> <P>&nbsp;</P> <P>Is your smart phone connected to the same network as the base station? In order for the app to find the base station it must be on the same network.</P> <P>&nbsp;</P> <P>JamesC</P> Tue, 12 Jan 2016 23:13:26 GMT https://community.arlo.com/t5/Features/cant-get-Arlo-to-discover-my-arlo-app/m-p/1032999#M3743 JamesC 2016-01-12T23:13:26Z https://community.arlo.com/t5/Features/cant-get-Arlo-to-discover-my-arlo-app/m-p/1055777#M3744 I have the same problem Sat, 27 Feb 2016 18:22:37 GMT https://community.arlo.com/t5/Features/cant-get-Arlo-to-discover-my-arlo-app/m-p/1055777#M3744 Bernkearn 2016-02-27T18:22:37Z https://community.arlo.com/t5/Features/cant-get-Arlo-to-discover-my-arlo-app/m-p/1055778#M3745 My smartphone app will not discover arlo base station Sat, 27 Feb 2016 18:29:43 GMT https://community.arlo.com/t5/Features/cant-get-Arlo-to-discover-my-arlo-app/m-p/1055778#M3745 Bernkearn 2016-02-27T18:29:43Z https://community.arlo.com/t5/Features/cant-get-Arlo-to-discover-my-arlo-app/m-p/1055839#M3746 <P>Did either of you read the post 1 or 2 messages up from yours? The mobile device must be on the same network as the base to allow setup. No 3/4G. As usual, if you want help, you need to give details as to what you've tried.</P> Sat, 27 Feb 2016 22:21:28 GMT https://community.arlo.com/t5/Features/cant-get-Arlo-to-discover-my-arlo-app/m-p/1055839#M3746 jguerdat 2016-02-27T22:21:28Z https://community.arlo.com/t5/Features/cant-get-Arlo-to-discover-my-arlo-app/m-p/1151394#M6477 <P>Yes i read the above. &nbsp;It is plugged into my fios router, &nbsp;both lights are green but the phone just spins with no connection.&nbsp;</P> Sat, 08 Oct 2016 20:59:39 GMT https://community.arlo.com/t5/Features/cant-get-Arlo-to-discover-my-arlo-app/m-p/1151394#M6477 dathornt 2016-10-08T20:59:39Z https://community.arlo.com/t5/Features/cant-get-Arlo-to-discover-my-arlo-app/m-p/1151420#M6480 <P>But you haven't told us if the phone is on WiFi, which it must be. If it is, you may need to reset the base by holding the reset button until the LEDs flash amber and try setting up again.</P> Sun, 09 Oct 2016 00:10:49 GMT https://community.arlo.com/t5/Features/cant-get-Arlo-to-discover-my-arlo-app/m-p/1151420#M6480 jguerdat 2016-10-09T00:10:49Z https://community.arlo.com/t5/Features/cant-get-Arlo-to-discover-my-arlo-app/m-p/1151428#M6482 <P>Thank you very much. &nbsp;I had tried a reset but seem to remember it told me to hold reset button while pushing reset. &nbsp;As soon as i reset everything worked. &nbsp;Anson thank you!&nbsp;</P> Sun, 09 Oct 2016 01:08:09 GMT https://community.arlo.com/t5/Features/cant-get-Arlo-to-discover-my-arlo-app/m-p/1151428#M6482 dathornt 2016-10-09T01:08:09Z