topic Re: Blank Mode Tab in Features

Blank Mode Tab

demetreb — Mon, 26 Sep 2016 23:35:06 GMT

I have put in 2 help requests and haven't heard anything in 2 weeks. My MODE tab is blank after going to the library or camera tabs first. Have to log out and sign in a few times before I can get to see the MODE section.

Re: Blank Mode Tab

JamesC — Mon, 11 Jan 2016 16:23:27 GMT

demetreb,

What device model/os version are you using? Do you see this behavior across multiple devices (PC, mobile phone etc.)?

Re: Blank Mode Tab

Hula_Rock — Mon, 11 Jan 2016 18:53:48 GMT

delete the app and reinstall it.

Re: Blank Mode Tab

demetreb — Sun, 17 Jan 2016 20:33:48 GMT

Android. My cameras and base unit are up to date in terms of firmware. This only occurs on my phone. I have to access my PC to see mode without interruption and be able to set a schedule as the phone app assumes i am overlapping times

Re: Blank Mode Tab

demetreb — Sun, 17 Jan 2016 20:36:03 GMT

Hula rock. That is the only solution net gear gave to me. I have tried it but with no success. With all do respect to net gear / arlo, should we really have to delete and re install an app as a solution to software issues?

Re: Blank Mode Tab

demetreb — Sun, 17 Jan 2016 20:44:25 GMT

Samsung s5. Lollipop