topic Re: Lost my schedule and mode settings again! in Features

Lost my schedule and mode settings again!

Draygen — Fri, 07 Oct 2016 15:59:35 GMT

I've run into this 4 or 5 times in the last two months. Anytime the base station resets, does and update, or power cycles, I lose my schedules, saved modes and camera adjustments. Is there anyway to keep this from happening?

Re: Lost my schedule and mode settings again!

DanielT — Wed, 22 Apr 2015 01:02:09 GMT

Draygen wrote:
I've run into this 4 or 5 times in the last two months. Anytime the base station resets, does and update, or power cycles, I lose my schedules, saved modes and camera adjustments. Is there anyway to keep this from happening?

Hello Draygen,

I have created a Support case for you in our ticketing system. We'll be reaching out to you from there with assistance. Thanks for reporting this.

DanielT

Netgear Arlo Customer Support

Re: Lost my schedule and mode settings again!

Dvsadversary — Tue, 28 Apr 2015 01:23:23 GMT

I have the exact problem.. But for me it's been at least 10-15 times. It's extremely frustrating.