topic Re: Logging in to IPad versus Samsung Smart Phone in Features

Logging in to IPad versus Samsung Smart Phone

Tim_1 — Tue, 27 Sep 2016 16:14:00 GMT

I have a wire free arlo smart camera system. My IPad allows me to log in automatically when I open the APP, but if I use my Samsung Smart Phone APP I have to log in each time! Any ideas please

Tim_1

Re: Logging in to IPad versus Samsung Smart Phone

jguerdat — Thu, 04 Feb 2016 14:37:34 GMT

Is the "Remember me" checkbox selected on the Android app? If os, try reinstalling the app - maybe it's confused.

Re: Logging in to IPad versus Samsung Smart Phone

demetreb — Thu, 04 Feb 2016 16:35:03 GMT

I have 2 samsumg s5 and tablet running android. all the same thing. have to log in everytime. I tried dealing with arlo support but they cancel my request because I had not responded in 3 days.....which i did....pointless

Re: Logging in to IPad versus Samsung Smart Phone

Tim_1 — Thu, 04 Feb 2016 23:00:00 GMT

The `remember me' checkbox does not allow my input and the app simply logs me in!

Re: Logging in to IPad versus Samsung Smart Phone

Tim_1 — Thu, 04 Feb 2016 23:02:40 GMT

Thanks-not the news I was hoping to hear!

Re: Logging in to IPad versus Samsung Smart Phone

Tim_1 — Fri, 05 Feb 2016 07:32:54 GMT

I have now managed to check the `remember me' box and the automatic log in now seems to be working OK on my Samsung Smart Phone! Good News!

Re: Logging in to IPad versus Samsung Smart Phone

JamesC — Fri, 05 Feb 2016 17:16:59 GMT

demetreb,

Do you have the "remember me" checkbox selected on the login screen?

JamesC