https://community.arlo.com/t5/Features/unable-to-open-Arlo-app/m-p/1053130#M3328 <P>I opened an Arlo account and received a password via my email but when I attempt to open the Arlo app on my iPhone or iPad I am told that my email address is not on the Arlo system so I cannot open the app.</P><P>How can this be when they used my email address to send my password</P> Tue, 27 Sep 2016 16:18:55 GMT Erimi 2016-09-27T16:18:55Z https://community.arlo.com/t5/Features/unable-to-open-Arlo-app/m-p/1053130#M3328 <P>I opened an Arlo account and received a password via my email but when I attempt to open the Arlo app on my iPhone or iPad I am told that my email address is not on the Arlo system so I cannot open the app.</P><P>How can this be when they used my email address to send my password</P> Tue, 27 Sep 2016 16:18:55 GMT https://community.arlo.com/t5/Features/unable-to-open-Arlo-app/m-p/1053130#M3328 Erimi 2016-09-27T16:18:55Z https://community.arlo.com/t5/Features/unable-to-open-Arlo-app/m-p/1053522#M3329 <P> Erimi,</P> <P> &nbsp;</P> <P> Are you able to login from the web browser? Is this issue isolated to just the Arlo mobile app?</P> <P> &nbsp;</P> <P> JamesC</P> Mon, 22 Feb 2016 18:55:52 GMT https://community.arlo.com/t5/Features/unable-to-open-Arlo-app/m-p/1053522#M3329 JamesC 2016-02-22T18:55:52Z