topic Re: Arlo Library in Features

Arlo Library

gildrush — Tue, 27 Sep 2016 16:31:05 GMT

Some difficulties with Safari browser. When viewing recodings in Library The popup of the recording cuts off half of the playbutton and progress bar. I have to click off the popup and click it again to get the full view to control the video. See the difference in the attached screenshots. They're show the difference after second click. Also 2 way talk is not supported in Safari.

Re: Arlo Library

JamesC — Tue, 12 Apr 2016 21:02:53 GMT

gildrush,

Do you see this same behavior in any other browser or is this only with Safari?

JamesC

Re: Arlo Library

gildrush — Tue, 12 Apr 2016 21:17:40 GMT

Hi James

It is not an issue in Chrome. Thanks for the timely response. I want to point out to that the talk portion of 2-way talk does not work either in Safari.

Re: Arlo Library

JamesC — Wed, 13 Apr 2016 21:20:47 GMT

gildrush,

What version of Safari, OS and model device are you working with?

JamesC

Re: Arlo Library

gildrush — Wed, 13 Apr 2016 21:30:26 GMT

I'm using Safari Version 9.1 (11601.5.17.1) latest update and my OS is El Capitan 10.11.4 (15E65) the latest update.

I have a MacBook Pro (13-inch, Mid 2012).

Re: Arlo Library

gildrush — Sun, 17 Apr 2016 15:11:40 GMT

Hi James

Are you able to replicate this? Can I look forward to a fix? So far quite happy with all other aspects of the system, looking forward to other enhancements.

Regards

Gil

Re: Arlo Library

JamesC — Mon, 18 Apr 2016 15:26:15 GMT

gildrush,

Thank you for the screenshots and system details. I have escalated this to the engineering team for further review.

JamesC