topic FireFox Problem in Features

FireFox Problem

padare — Tue, 27 Sep 2016 16:29:44 GMT

I am running FireFox x64 on Windows 10 and for some reason I am no longer able to get my cameras to go live. When I click Live in the camera view, I get the Please wait... message and nothing happens, it just stays on Please wait... or goes to The request times out. If I perform the same operation in Internet Explorer or Chrome, everything works as expected.

Any ideas?

Re: FireFox Problem

TomMac — Thu, 07 Apr 2016 13:59:29 GMT

have been thru this many times...many variables on diferrent computers, What works for me doesn't work for another. ( flash may be part of it with the latest bug flaw ).

Answer is simple tho...use one of the two browsers that work.

Re: FireFox Problem

NavyVet — Sun, 24 Apr 2016 10:11:13 GMT

I was having a similar problem. I could not view live video using the Arlo app on my computer. I tried both Chrome and FireFox but they would time out and say the cameras were not connected when I know they were after checking "Settings" and "My Devices". There I could view live video on the "Pan and Zoom" screen.

What I eventually figured out was that for me the problem was that I had disabled Java Flash. When I re-enabled Flash it worked as before.