topic Re: web site not safe? in Features

web site not safe?

singlet — Tue, 27 Sep 2016 16:25:25 GMT

Hi, when attempting to check my video's from my outlook email I get a message thhat the web site is not safe. However, checking with my iPhone, Edge or IE the site works fine. Any idea why? This only started happened today.

Re: web site not safe?

singlet — Mon, 21 Mar 2016 16:05:18 GMT

additional information - The link "Click Here" in the outlook email is https://arlo.netgear.com/hmsweb/users/library/share/link/ followed by a number string.

Re: web site not safe?

mamey — Mon, 21 Mar 2016 17:10:06 GMT

I have the same problem. Works fine with Firefox.

Re: web site not safe?

jguerdat — Mon, 21 Mar 2016 18:13:42 GMT

Sounds like MS is doing something similar to what they did a year or so ago with NoIP.com, a dynamic DNS service. They make a unilateral decision that they don't like something and work to shut it down or otherwise take charge. I suppose it's possible that you can whitelist it in your account - if not, you'll have to take it up with Outlook's support.

Re: web site not safe?

JamesC — Wed, 23 Mar 2016 15:08:06 GMT

singlet,

According to Microsoft, you can report the Arlo link as being a safe website. You also have the option of disabling the SmartScreen filter. For more info see here: SmartScreen Filter: frequently asked questions

JamesC

Re: web site not safe?

fraserm1 — Wed, 23 Mar 2016 16:20:21 GMT

Yes, I am also seeing this in IE & Edge on Windows 10 PC when I click the link from Outlook.

Anyway, there is also a link where Netgear can click and say that they are the owners of the site - so if anyone from Netgear is reading, maybe that is worth a go too.

Maybe a good opportunity for a Windows 10 Arlo App!?

Re: web site not safe?

singlet — Thu, 24 Mar 2016 15:34:18 GMT

This problem is now fixed and Outlook no longer gives this warning.

Re: web site not safe?

jguerdat — Thu, 24 Mar 2016 17:30:42 GMT

Did you do something to fix this, was there an update installed on your end, etc.?

Re: web site not safe?

singlet — Fri, 25 Mar 2016 15:07:32 GMT

No, no changes on my end. I assumed MS or Netgear had taken action and it is now working without the warning.