topic Re: were sorry, unavailible in Features

were sorry, unavailible

wmcclain — Tue, 27 Sep 2016 16:34:36 GMT

been using app fine for 2 months. (android)

now i get "were sorry unavailible try again"

i have uninstalled and reinstalled app a few times already

i have also restarted the phone multiple times.

i can access my cameras just fine using my desktop and any browser.

help, very frustrated

jguerdat — Thu, 28 Apr 2016 22:31:41 GMT

What device and OS version?

wmcclain — Thu, 28 Apr 2016 22:41:47 GMT

Samsung
Android 6.0.1

jguerdat — Fri, 29 Apr 2016 12:22:24 GMT

Hmmm... Should be working fine. Have you tried both WiFi and cell service?

wmcclain — Fri, 29 Apr 2016 21:34:05 GMT

only worked on data not wifi.

now today it all of a sudden works on both.

jguerdat — Sat, 30 Apr 2016 12:00:19 GMT

Guess it could have been either the ISP blocking arlo.netgear.com or their DNS servers having an issue.