topic Re: Set 2 cameras to "Do nothing"....cannot turn them back on (Record Video) in Features

Set 2 cameras to "Do nothing"....cannot turn them back on (Record Video)

scottyp — Tue, 27 Sep 2016 16:43:43 GMT

Not sure what the deal is...turned 2 cameras to "Do Nothing" and trying to get them back to "Record Video" and I get a "The rule could not be updated (4001) error. Turned completely off, restarted, nothing helps. Any ideas?

Re: Set 2 cameras to "Do nothing"....cannot turn them back on (Record Video)

Walves2408 — Sat, 21 May 2016 14:55:45 GMT

Same problem here, furst time it happened today

Re: Set 2 cameras to "Do nothing"....cannot turn them back on (Record Video)

scottyp — Sat, 21 May 2016 15:09:40 GMT

Log into a computer and not the phone app...it will let you change it back on there. That worked for me.

Re: Set 2 cameras to "Do nothing"....cannot turn them back on (Record Video)

JamesC — Tue, 24 May 2016 17:54:33 GMT

scottyp, Walves2408

Are you still seeing this behavior after having fixed it by logging into a computer and changing that way? Is the app still giving you an error? What device model/OS version are you using?

JamesC

Re: Set 2 cameras to "Do nothing"....cannot turn them back on (Record Video)

Batwomanfl — Mon, 13 Jun 2016 21:51:09 GMT

Getting Error 4001 after setting camera to do nothing to save battery power, because batteries needed to be changed. This Afternoon I changed the Batteries and I went to reset the option back to record and got Error 4001. I haven't tried logging into the PC to change this option, but what about the App? Does this mean if I need to change options on the PC now? This means the App features are useless!

Re: Set 2 cameras to "Do nothing"....cannot turn them back on (Record Video)

scottyp — Mon, 13 Jun 2016 22:14:23 GMT

It seems to be working now...I don't mess with it much being I had the issue, but playing with it just now there seems to be no issues. I use an iPhone running iOS 9.3.2

Re: Set 2 cameras to "Do nothing"....cannot turn them back on (Record Video)

scottyp — Mon, 13 Jun 2016 22:16:07 GMT

Once I used a PC to set the cameras back to record, I don't seem to have the issue with the APP any longer. Give it a shot, it "should" work for you...it did for me. Good luck!