topic Re: iOS app live streaming in Features

iOS app live streaming

kimd — Mon, 26 Sep 2016 22:47:05 GMT

I want to use my Arlo camera as a monitor of the front door. I have an iPad running the Arlo app sitting by the front door. I'd like to have the iPad streaming the video of one of the cameras 24/7, but it won't keep streaming. After some time, it stops showing the live view and you have to tap the "play" button to get it to restart. Is there a way it can stream 24/7? Would I have more luck using the website?

Thanks,

Kim

Re: iOS app live streaming

TomMac — Sun, 01 Mar 2015 02:15:03 GMT

snip... I have an iPad running the Arlo app sitting by the front door. I'd like to have the iPad streaming the video of one of the cameras 24/7, but it won't keep streaming. After some time, it stops..... snips

The camera system was not designed to stream 24/7 and as you found out.The system was designed to shut down at 30 mins of record... this was done to preserve the batteries in case you accidently left it streaming. You can not change this.

It seems you may be better served by leaving the motion detect on with a PUSH setting turned on. When the Ipad gets notified, you can start and review the cam live. This will help in battery life.

Re: iOS app live streaming

Hungkie — Tue, 02 Jun 2015 05:39:33 GMT

I have the same exact issue. My Arlo camera just stream only about 1-2 minute, then it auto stop and I have to click Play again.

Is there a settings that I can change to make it stream longer to 30mins like you said ? Does it have anything to do with the Premiere upgrade plan ?

Thanks !

Re: iOS app live streaming

jguerdat — Tue, 02 Jun 2015 12:06:16 GMT

I haven't actually tried to stream full-time but a mistake yesterday had me not stop what was supposed to be a quick on/off stream. It seemed like it stopped by itself after a minute or so but I can't be sure it wasn't a low battery that caused it.

Re: iOS app live streaming

TomMac — Tue, 02 Jun 2015 14:35:56 GMT

On record the time limit is set by the slider bar in settings.... max is 120 seconds ( 2 mins )

On live stream ( unless it's been changed in the newer s/w ) the max time is 29-31 mins. At this time the camera auto shuts down. It was designed this way in case of a person forgetting it on and killing battery in a day.

( also this was tested in PC browser... so it may be just shorter in the IOS app )

Re: iOS app live streaming

Mitchell77 — Wed, 08 Jun 2016 02:29:28 GMT

Well this camera is bs... And I jus bought this system truly not happy.. Considering the fact that my sannce system was ripped off my house police did nothing about plus they cut my internet lines.. And I go get this wireless system and I can't see any video feed.. Cameras are synced and I'm pissed off. I will be taking this back

Re: iOS app live streaming

JamesC — Mon, 13 Jun 2016 16:57:39 GMT

Mitchell77,

To live stream a camera, click the play button of the desired camera on the cameras screen. Any recordings made by the camera can be found in the library. What is preventing you from seeing video feed? Are you getting an error when attempting to live stream?

JamesC

Re: iOS app live streaming

kelvincrunch — Sun, 02 Oct 2016 22:08:15 GMT

I purchased the Q Wireless version a week ago and experienced "Your Device is not Connected" screen on Live Streaming everytime after 10 - 15 mins (not even 30 mins the manufacturer talked about). Then a Getting Status... white screen follows ( sometimes it just freeze there) afteward with the Live button.

A week after I decided to get a Q Plus Ethernet and see if it replicates the same issue with the camera hard wired to the Apple AirPort. I got the same result except that I paid $50 more with the SD internal storage and an option of hardwiring.

If you are looking for a true 24/7 Live Streaming or just even 30 mins, it is certainly not the system you would purchase. The only way to get around this issue is to change your 24/7 mind set and check the video only when getting the alert message.

Re: iOS app live streaming

jguerdat — Mon, 03 Oct 2016 12:52:09 GMT

Or find out why you're getting that error. It's not widespread so it may well be your setup. I have no idea why this would happen but opening a case with support using the Support link above would be a good start.