topic Re: Saving a password on an iPad in Features

Saving a password on an iPad

rip999 — Tue, 27 Sep 2016 16:43:01 GMT

My iPad Air (latest iOS and earlier version) saves my user name but will not save my password. It works fine with my other MACs with OS X El Capitan, saving both the username and password.

Why won't my iPad save the password. It's a real annoyance having to remember the pasword every time I want to check out my cameras (hey, i'm 70, and remembering anything is a challenge)

It the problem I'm not doing something correct for on my iPad?

Re: Saving a password on an iPad

TomMac — Fri, 20 May 2016 01:14:58 GMT

Same here on my Ipad v3....

Since the ARLO SW update to support finger print ID'ing the ipads lost the saved password.

Re: Saving a password on an iPad

rip999 — Fri, 20 May 2016 14:07:21 GMT

Thanks for the info TomMac!

So, will ARLO SW be able to return the ability to save the password as well as finger print ID'ing? Seems like millions of iPad owners which don't have fingerpring IDing got screwed. Guess my input to friends asking, and looking closely at the wireless Arlo, I'd have to point out the annoyance of unable to save the password on an iPad and may apply to an iPhone and any other smartphone which lacks finger print IDing.

Re: Saving a password on an iPad

JamesC — Fri, 20 May 2016 20:27:48 GMT

rip999,

The app will auto login unless you are specifically logging out (Settings > Profile > Log out). When closing the app normally it should auto log back in when launched.

JamesC

Re: Saving a password on an iPad

Wehttam — Sun, 22 May 2016 08:09:44 GMT

It will autologin you automatically each time. TouchID is just for extra security if you need it.

If it always requests login/password on app launch (make sure you don't logout from Settings->Profile), try to delete the app and install it from App Store again.

Re: Saving a password on an iPad

TomMac — Sun, 22 May 2016 11:58:06 GMT

Aware that if u don't log out via profile ( swipe to main screen or second prom) that the password isn't needed.

Just that previous version so SW didn't wipe the entered password on the login page when you did exit that way........ Making an entry required.

Re: Saving a password on an iPad

henrydav — Sat, 30 Jul 2016 20:59:06 GMT

Every time I log into ARLO it forces me to re-enter password. Why can't it remember? Also, the fingering the feature doesn't seem tow work. How to set that up? I just see a sentence "log in with Touch ID" but unable to do so

Re: Saving a password on an iPad

henrydav — Sat, 30 Jul 2016 21:00:08 GMT

I'm ising iPhone 6.

Re: Saving a password on an iPad

TomMac — Sat, 30 Jul 2016 22:11:02 GMT

henrydav wrote:
Every time I log into ARLO it forces me to re-enter password. Why can't it remember? Also, the fingering the feature doesn't seem tow work. How to set that up? I just see a sentence "log in with Touch ID" but unable to do so

Just don't log OUT... swipe or use the home button to exit. If you do exit via the settings menu, you also will not get pushes !

Re: Saving a password on an iPad

JamesC — Mon, 01 Aug 2016 18:50:33 GMT

henrydav,

It sounds like you need to set up Touch ID on your iOS device first.

For instructions on how to use the Touch ID feature on your Arlo mobile app, see here: How do I use iPhone fingerprint authentication to automatically log in to my Arlo app?

JamesC