topic Re: Time zone selection for Sydney in Features

Time zone selection for Sydney

Growlcat — Tue, 27 Sep 2016 16:34:56 GMT

HI, I live in Sydney and I can't find my time zone in the setup. What can I do to get the correct time?

Re: Time zone selection for Sydney

Raymundo — Sun, 01 May 2016 03:25:17 GMT

I'm Keen for an answer on this one too. We're on +10:00 UTC but unable to select Syd Aus from the time zone slections. Looks like a new firmware revision, soon I hope Mr Netgear.

Re: Time zone selection for Sydney

JamesC — Mon, 02 May 2016 18:10:39 GMT

I have tested this and was able to select UTC +10:00 (Guam, Port Moresby) from the time zone list. Please check the list again to verify that this time zone is available.

JamesC

Re: Time zone selection for Sydney

sgeprods — Mon, 02 May 2016 21:44:43 GMT

You Arlo people are idiots. You have removed the Sydney time zone (which was set up on our system months ago). Now its dissapeared off your list. Had to chose Port Morseby WTF? This had stopped our schedule from working over the last few nights. Lucky for you no one broke in otherwise I would sue. Couldnt even access my base station via the web page because no time zone was set, it would just hang. Had to use the phone app to figure it out & then choose another country to get it all to work again. Are you F***g serious?

Re: Time zone selection for Sydney

JamesC — Tue, 03 May 2016 17:13:11 GMT

sgeprods,

I have created a case and escalated this issue to engineering for further investigation. Temporarily, please use the UTC+10:00 port moresby/guam time zone.

JamesC

Re: Time zone selection for Sydney

JamesC — Wed, 25 May 2016 22:15:08 GMT

This issue is now be resolved. You will find the time zone for Sydney available in the time zone drop down as UTC +10:00 Canberra, Melbourne, Sydney. Please let me know if this is still an issue.

JamesC

Re: Time zone selection for Sydney

Raymundo — Thu, 26 May 2016 10:37:01 GMT

Well done Netgear & JamesC, thanks for the update on the Sydney time Zone!