topic Re: Latest App Upgrade in Features

Latest App Upgrade

Geoff — Tue, 27 Sep 2016 16:45:06 GMT

Anyone else have issues with the latest upgrade app.

The mode settings keep changing on their own?

I notice a couple of comments on the app store listings regarding this as well.

Re: Latest App Upgrade

jguerdat — Mon, 23 May 2016 13:20:52 GMT

If you read through the recent posts here, you'll find numerous such reports. I've been able to stabilize mine but I' not exactly sure what I did other than to use a bigger hammer. Try using the browser and maybe different ones. You may have to reset them several times before they stick. My issue seemed to start with trying out geofencing and then turning it off. YMMV.

Re: Latest App Upgrade

Geoff — Mon, 23 May 2016 13:39:40 GMT

@jguerdat.....yes I tried the geofencing out as well. Then turned it off as a waste of time.

I wish they had used their efforts in rectifying the various 'moans' on here!

Re: Latest App Upgrade

JamesC — Mon, 23 May 2016 22:07:38 GMT

Geoff,

A hot fix was released over the weekend that resolved the issue with modes changing on their own. Please let me know if you are still experiencing this issue.

JamesC

Re: Latest App Upgrade

Geoff — Tue, 24 May 2016 12:07:44 GMT

Hi James

Good to have you responding to the problems.

I have reinstalled the app and am touching wood!!

All is well

Thanks for the quick reply and info.

Re: Latest App Upgrade

maxxomus — Mon, 06 Jun 2016 15:44:28 GMT

Hi James
Sorry for jumping in the thread first of all

Is there anyway you or an advantage help me out
I was unable to login to my Arlo app after receiving an alert to my email address for.motion detection
Everytime I tey logging in I get an error saying wrong email or pass.

I have tried to press forgot password but comes back saying your email is not found in the database

How can this be as I keep receiving email alerts to the same email address?

Re: Latest App Upgrade

Geoff — Mon, 06 Jun 2016 17:17:48 GMT

maxxomus.....You need to repost this as a new topic.

This current topic has been solved so it's unlikely to receive any comments.