topic Re: Latest Arlo app - landscape on iPhone 5 in Features

Latest Arlo app - landscape on iPhone 5

unco — Tue, 27 Sep 2016 16:44:45 GMT

Has the latest update to the Arlo app broken being able to watch recorded videos in lanscape mode on iPhone 5?

I have quite a few different devices in the family, I tested on iPhone 5 without luck but on iPhone 5S, iPhone 6 and iPhone 6S it's working fine.

I have also made sure to double check the orientation lock is disabled.

Re: Latest Arlo app - landscape on iPhone 5

Wehttam — Sun, 22 May 2016 08:04:26 GMT

It looks like only iOS 9 and above support landscape mode.

Does the lanscape mode not supported only for recorded videos or anywere else?

Re: Latest Arlo app - landscape on iPhone 5

unco — Mon, 23 May 2016 03:40:02 GMT

Ah that must be it then, it's running iOS 8.2.1. Thanks for the info.

I only tested with recorded videos and the menu screens. Both didn't go to landscape mode.

It did work in landscape mode before the latest update though.

Re: Latest Arlo app - landscape on iPhone 5

JamesC — Tue, 24 May 2016 22:48:36 GMT

unco,

After updating to the latest iOS version (9.3.2), did that resolve the issue for you?

JamesC

Re: Latest Arlo app - landscape on iPhone 5

unco — Tue, 24 May 2016 23:34:11 GMT

Hi James,

I won't be updating to the latest iOS version.

Since it's an iPhone 5 I believe performance might be impacted with iOS9 just like the iPhone 4 was ruined with iOS7.

It's my dad's phone and he is quite happy with the phone as it is. He just mentioned to me that landscape wasn't working for him to monitor his house anymore which is a shame because in portrait mode it's quite tiny.

Is it possible to have landscape mode supported for <iOS9 on the latest version of the Arlo app since it used to work until this update?

Re: Latest Arlo app - landscape on iPhone 5

JamesC — Wed, 25 May 2016 17:55:23 GMT

unco,

I have escalated this issue to engineering. I will post a response as soon as I can.

JamesC

Re: Latest Arlo app - landscape on iPhone 5

unco — Mon, 30 May 2016 02:38:59 GMT

Thanks James, appreciate your response to this.