topic Re: Why can't I access the system on June 20, 2016 in Features

Why can't I access the system on June 20, 2016

Chas_K — Tue, 27 Sep 2016 16:53:36 GMT

Is this my problem or your systems issues?

Re: Why can't I access the system on June 20, 2016

pmassimillo — Mon, 20 Jun 2016 13:03:25 GMT

Must be the system. I am unable to sign in on the web and the mobile app.

Re: Why can't I access the system on June 20, 2016

jguerdat — Mon, 20 Jun 2016 15:53:24 GMT

Several of us noted login problems at the times you posted. I have no idea what happened but at least my recordings during that time were saved so it was the interface that had the issue.

Re: Why can't I access the system on June 20, 2016

JamesC — Tue, 21 Jun 2016 16:26:07 GMT

Are you receiving any error messages? Is this still occurring?

JamesC

Re: Why can't I access the system on June 20, 2016

jguerdat — Tue, 21 Jun 2016 20:04:22 GMT

At least for me it resolved itself a little after 9AM as noted. I was getting a web browser timeout error on the computer, can't remember the message on the app (timeout?).