topic Re: Arlo Android app - fingerprint Log-in on S7 Edge / session expired in Features

Arlo Android app - fingerprint Log-in on S7 Edge / session expired

toreador — Sat, 29 Jul 2017 17:19:03 GMT

I'm using the fingerprint log-in option on the Arlo app for android (using an Galaxy S7 Edge).
After some days I've got the message upon trying to log-in, that the (fingerprint) session has expired and I that I have to reenter the password.
How can I change this behaviour? I never ever want to have to enter the password on my phone again.
It should always work via fingerprint without expiring.

Thanks in advance

Re: Arlo Android app - fingerprint Log-in on S7 Edge / session expired

steve_t — Sat, 29 Jul 2017 20:37:26 GMT

Occasionally when this happens to me on my S7E, I force close the app and then when I reopen the app, it's back to not needing a password

Re: Arlo Android app - fingerprint Log-in on S7 Edge / session expired

toreador — Sun, 30 Jul 2017 08:49:41 GMT

Thanks, will try it next time it happens.