topic Re: Arlo base station cant be found on Android in Features

Arlo base station cant be found on Android

Uruwashii — Tue, 27 Sep 2016 16:56:53 GMT

For two weeks my Arlo has not worked. Figured it may be my internet but nope. Tried setting it up a few places and nothing. The arlo base station just isnt detecting with the app. I can see the red lights on arlo when i move it which indicates its working and connected but the app is not working.

Re: Arlo base station cant be found on Android

JamesC — Wed, 06 Jul 2016 16:15:34 GMT

Uruwashii,

What is the behavior of the LEDs on the base station? Is the internet LED solid green indicating the base is connected to the internet?

Consider a reboot of the base station and check your app again. Also consider checking using a different device (such as a PC via the web client) to further isolate the issue.

JamesC