topic Upgrading to premier plan in Features

Upgrading to premier plan

sarge219 — Fri, 07 Apr 2017 18:14:20 GMT

i have the basic plan. which cloud save last 7 days. my question is if i upgrade to the 30 day cloud save. will i be able to see film from 15 days before i upgrade? or will i only be able to see 30 days from the upgrade date?

Re: Upgrading to premier plan

jguerdat — Fri, 07 Apr 2017 18:14:32 GMT

There seems to be a bit of inconsistency in what folks have reported. When I upgraded, I was able to see all videos past the previous 7 days. YMMV.

Re: arlo pro

JamesC — Fri, 07 Apr 2017 18:16:26 GMT

sarge219,

When upgrading to a Premier or Elite subscription plan, your subscription service will start on the day you upgrade. If you currently have the free Basic plan, any content older than 7 days will not be available as it will have been automatically deleted.

JamesC