topic Re: Location settings missing from iPhone App in Features

Location settings missing from iPhone App

KennethB — Fri, 17 Mar 2017 19:31:38 GMT

We have three iphones with our Arlo Pro system and we use geofencing to arm/disarm based on location.

Two phones works perfectly but for some reason the third is not taking part int the geofencing. When looking at the Arlo app settings on that phone, the Location option is not available?

I've tried reinstailling the app, but the old settings stays with the app after the resinstall. Is there a way to reset the app setting?

Base unit reboot with app reinstall has been tried with no luck.

Re: Location settings missing from iPhone App

JamesC — Fri, 17 Mar 2017 19:31:11 GMT

KennethB,

What do you mean by the "location" option is not available? This is a setting on the device, not the mobile app.

JamesC

Re: Location settings missing from iPhone App

KennethB — Fri, 17 Mar 2017 21:13:10 GMT

Well, In settings-> privacy-> location services there is no Arlo app.
Is there a way to completely reset the Arlo app settings?

Re: Location settings missing from iPhone App

jguerdat — Mon, 20 Mar 2017 20:39:37 GMT

Reinstall the app.