topic Inconsistent geofencing function with Arlo-Q in Features

Inconsistent geofencing function with Arlo-Q

peterknott — Fri, 17 Mar 2017 17:23:16 GMT

We have two Arlo-Q cameras - one in each of two homes. Both cameras are set to Arm when Geofencing determines that neither of our two registered devices (iPhone) is in range. While this worked well for a couple months, we've noticed that one of the cameras remains armed even when one of the iPhones is in the home. Interestingly, Arlo's mobile app shows the iPhone is "in zone", but the camera remAny solutions?

Re: Inconsistent geofencing function with Arlo-Q

JamesC — Fri, 17 Mar 2017 17:22:43 GMT

peterknott,

Disable the devices within Geofencing settings, Save, then try enabling the devices again. Do you get the same behavior?

JamesC

Re: Inconsistent geofencing function with Arlo-Q

peterknott — Sat, 18 Mar 2017 19:10:41 GMT

That seems to have done the trick! Thanks much.