https://community.arlo.com/t5/Features/Enabled-devices-unavailable/m-p/1246729#M13697 <P>I'm trying to use geofencing, but haven't been able to get it to work for about a year now. &nbsp;Trying this one more time before I find another brand...</P> <P>&nbsp;</P> <P>My wife and I are set to be enabled devices. &nbsp;Arlo follows me when I'm home or away, but my wife's iphone always shows as unavailable. &nbsp;I've deleted the app and downloaded it again and also deleted the account and reinvited my wife. &nbsp;Nothing works. &nbsp;Any ideas?</P> Wed, 15 Mar 2017 17:04:03 GMT wsieve 2017-03-15T17:04:03Z https://community.arlo.com/t5/Features/Enabled-devices-unavailable/m-p/1246729#M13697 <P>I'm trying to use geofencing, but haven't been able to get it to work for about a year now. &nbsp;Trying this one more time before I find another brand...</P> <P>&nbsp;</P> <P>My wife and I are set to be enabled devices. &nbsp;Arlo follows me when I'm home or away, but my wife's iphone always shows as unavailable. &nbsp;I've deleted the app and downloaded it again and also deleted the account and reinvited my wife. &nbsp;Nothing works. &nbsp;Any ideas?</P> Wed, 15 Mar 2017 17:04:03 GMT https://community.arlo.com/t5/Features/Enabled-devices-unavailable/m-p/1246729#M13697 wsieve 2017-03-15T17:04:03Z https://community.arlo.com/t5/Features/Enabled-devices-unavailable/m-p/1246874#M13698 <P>Which phone and OS? &nbsp;That can be a clue. &nbsp;Location service is properly enabled? Hate to suggest it but a factory reset of the phone may or may not help. &nbsp;Have you opened a case with support?</P> Tue, 14 Mar 2017 12:25:45 GMT https://community.arlo.com/t5/Features/Enabled-devices-unavailable/m-p/1246874#M13698 jguerdat 2017-03-14T12:25:45Z