topic Re: Geofencing and Fire HD8 tablet without GPS in Features

Geofencing and Fire HD8 tablet without GPS

oillogger — Wed, 15 Feb 2017 22:37:46 GMT

If I remember correctly at one time you could enable geofencing via WiFi only if desired. At the time I was using a Google tablet with GPS capability. The Amazon Fire HD8 does not have GPS capabilities and the Geofencing mode does not appear in the Arlo app for Amazon tablets. Is the reason I do not have the Geofencing mode on our Fire HD8 because of the lack of GPS capabilities, Netgear has not updated their Amazon app to include the Geofencing mode, or both or some other reason?

Re: Geofencing and Fire HD8 tablet without GPS

JamesC — Wed, 15 Feb 2017 22:37:14 GMT

oillogger,

The device being used would need to have GPS or location services for Geofencing to function. For more information, see here: How does Arlo Geofencing work and how do I set it up?

JamesC

Re: Geofencing and Fire HD8 tablet without GPS

oillogger — Wed, 15 Feb 2017 23:05:09 GMT

JamesC, thanks for your reply. The Fire HD 8 does not have GPS capability but does has location services. I had location services turned on for the Arlo app but not for Kindle Fire so I turned it on, waited and opened up the Arlo app but did not see Geofencing as a Mode. Next I powered down the Fire HD 8 and then powered it back up. I cleared out the Arlo app data to force new login information. There is still no Gefencing mode available. Do I need to uninstall and reinstall the app?

Re: Geofencing and Fire HD8 tablet without GPS

oillogger — Wed, 15 Feb 2017 23:50:05 GMT

I just looked at the Arlo app on my phone and on my PC. Geofencing was enabled on my phone and greyed out on my PC as expected. The Arlo app on my Fire HD 8 does even show the Geofencing Mode greyed out. Perhaps Netgear has not updated the Arlo Amazon app to include the Geofencing mode.

Re: Geofencing and Fire HD8 tablet without GPS

jguerdat — Thu, 16 Feb 2017 13:47:18 GMT

I'm not sure Arrlo supplies Amazon with the app - I think that's totally an Amazon thing. Check the app version numbers on your phone and tablet - I suspect they're different.