ARLO Q Gofencing with added device

GeoMike — Thu, 02 Feb 2017 16:17:06 GMT

I added two mobile devices to Geofencing on my account (two additional cell phones). I still get notices of activity (movement) when they are "in zone" and I am "out of zone". The caneras diable when I am in zone but not when I am out and the others are in. I was hoping this would reduce the notices but no luck yet. Can any help me with this?

Re: ARLO Q Gofencing with added device

JamesC — Wed, 01 Feb 2017 18:46:05 GMT

GeoMike,

Geofencing is designed to operate on a "first in, last out basis". This means that if any device is in the Geofencing radius the "Home" mode will enable, and the "Away" mode should only enable when the last device has left the radius.

How does the first in, last out principal work with geofencing mode for my Arlo cameras?

For this to work be sure the app stays logged in, is running and location is enabled on your devices. If the app is logged off/not running Geofencing will not work.

When using multiple devices, the secondary devices should be logged into the app via shared account through the "Grant Access" feature so that both devices are logged in using the mobile app. Take a look at this article for more information: How do I add and manage multiple mobile devices for geofencing?

If you are having trouble with this, consider refreshing your enabled devices within Geofencing settings. Disable all listed devices, save and then enable the devices again.

Geofencing is still a Beta feature at this time and the engineering team is working hard to improve it. We appreciate any and all feedback related to this feature.

JamesC

Re: ARLO Q Gofencing with added device

GeoMike — Thu, 02 Feb 2017 05:42:13 GMT

Thanks very much JamesC. The issue seems to be with not haveing the app running. Seems to be working now.

topic ARLO Q Gofencing with added device in Features

ARLO Q Gofencing with added device

Re: ARLO Q Gofencing with added device

Re: ARLO Q Gofencing with added device