topic Re: Geofencing Second Phone in Features

Geofencing Second Phone

Dolomiteclay — Mon, 30 Jan 2017 23:17:18 GMT

I have read and followed the instructions several times, but after sending the email invite to my friend and having the accept, I still cannot add their phone. They have access to my cameras, but their phone is not showing up in the enabled devices when I login with my phone to add them in with geofencing capabilities.

Re: Geofencing Second Phone

JamesC — Mon, 30 Jan 2017 23:17:01 GMT

Dolomiteclay,

Did your friend accept the invitation on their mobile device? If the invitation was accept on a computer, this would be the reason their device is not available.

Take a look at this following article to be sure all steps are being followed correctly: How do I add and manage multiple mobile devices for geofencing?

JamesC