https://community.arlo.com/t5/Features/Email-notifications-without-images/m-p/1214931#M13151 <P>Some of my email notifications have images and some doesn't.&nbsp;This inconsistency is happening across all my devices. i.e., sometimes my living room camera will send notifications with an image, and sometimes the same camera sends it without an image. Same behavior is across my other devices.&nbsp;</P> <P>&nbsp;</P> <P>Does anyone know why?&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> Wed, 25 Jan 2017 19:00:18 GMT jam0cam 2017-01-25T19:00:18Z https://community.arlo.com/t5/Features/Email-notifications-without-images/m-p/1214931#M13151 <P>Some of my email notifications have images and some doesn't.&nbsp;This inconsistency is happening across all my devices. i.e., sometimes my living room camera will send notifications with an image, and sometimes the same camera sends it without an image. Same behavior is across my other devices.&nbsp;</P> <P>&nbsp;</P> <P>Does anyone know why?&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> Wed, 25 Jan 2017 19:00:18 GMT https://community.arlo.com/t5/Features/Email-notifications-without-images/m-p/1214931#M13151 jam0cam 2017-01-25T19:00:18Z https://community.arlo.com/t5/Features/Email-notifications-without-images/m-p/1214933#M13152 <P>That isn't right. &nbsp;Email notifications should always have a thumbnail. AFAIK. &nbsp;You can try power cycling the base but you may need to open a case with support.</P> Tue, 24 Jan 2017 13:39:19 GMT https://community.arlo.com/t5/Features/Email-notifications-without-images/m-p/1214933#M13152 jguerdat 2017-01-24T13:39:19Z