topic Re: Having to power cycle base station often in Features

Having to power cycle base station often

ek2016 — Fri, 30 Dec 2016 20:02:04 GMT

I've had my four camera Pro system installed for about 35 days and I've had to power cycle the base station six different times to fix six different issues. Each time I've done it, the problems go away...

The issues I've had are;

UI (both iOS app & web browser) saying system has no internet connection when the connection is fine and the base station internet light is green
slow or no notifications
one camera going offline and not coming back
missing video clips from libray when I got a notification
iOS app & web browser UI stuck on "getting status" for cameras and base station

I'm losing confidence that I can leave the system when I'm gone for an extended timeframe and have it remain operational. Is this common or do I have a base station that needs addition troubleshooting or replacement?

Thanks!

Re: Having to power cycle base station often

TomMac — Sat, 31 Dec 2016 03:39:45 GMT

It may just be many of the problems lately are from the iOS app just released....it been a bit glitchy

Re: Having to power cycle base station often

BansheeRider — Sat, 31 Dec 2016 04:41:24 GMT

Just got my new setup today and I have noticed that the iOS app and web app are a bit glitchy. One thing I noticed is that when you change the settings in one application it doesn't sync to the other UI.