topic Re: Recording setting greyed out in Features

Recording setting greyed out

pcuser12345 — Sat, 24 Dec 2016 01:37:15 GMT

Recording Setting 10s-120s can't change the slide bar is greyed out anyone has same issue. It record only 15s

Re: Recording setting greyed out

steve_t — Sat, 24 Dec 2016 08:07:13 GMT

Have you got the "record until motion stops" setting enabled? If so, disable it

Re: Recording setting greyed out

pcuser12345 — Sat, 24 Dec 2016 08:17:35 GMT

There no "record until motion stops" it's there no pencil to edit camera there a lot bug in the app

Re: Recording setting greyed out

jguerdat — Sat, 24 Dec 2016 13:58:16 GMT

No problem here. What device and OS are you using? Have you reinstalled the app and restarted your phone? Tried a browser?

Re: Recording setting greyed out

pcuser12345 — Sat, 24 Dec 2016 14:01:37 GMT

iOS 10.2 reinstall the app phone is restart, Netgear has very buggy on cloud services. I have delete the app and reinstall. No effect

Re: Recording setting greyed out

TomMac — Sat, 24 Dec 2016 14:07:35 GMT

Do a forced stop of the app, clear the cache ( not data ), reboot phone via power button, test again.

If still NG, you may have to delete app and reinstall.

Re: Recording setting greyed out

pcuser12345 — Mon, 26 Dec 2016 02:22:41 GMT

It's the Netgear cloud service or the app is glitch, i log back in say video recording do nothing I change recording video it randomly change back to "do nothing"

Re: Recording setting greyed out

HB15 — Mon, 26 Dec 2016 04:55:23 GMT

I am having the same problem. I posted this on a similar thread earlier this morning. Same behavior on my IPhone and two different IPads. The iOS app is very buggy.

Re: Recording setting greyed out

pcuser12345 — Mon, 26 Dec 2016 04:59:08 GMT

I have delete the app problems re-download again,problem away on few more hour it came back the app is very buggy.

Re: Recording setting greyed out

JamesC — Thu, 12 Jan 2017 00:37:50 GMT

A new version of the Arlo mobile app has been release for iOS (2.3.2). Please visit the app store and download the update. Are you still seeing the same behavior?

JamesC