topic Re: Arlo Pro Cannot view videos in the library in Features https://community.arlo.com/t5/Features/Arlo-Pro-Cannot-view-videos-in-the-library/m-p/1192874#M12669 I have an iPhone and just updated the Arlo app last night and I am also unable to play the videos in the library. I had to return my first camera system, standard Arlo cameras and got the Arlo Pro. I got home and set it all up and now I can't view saved videos. What's up Arlo? Wed, 21 Dec 2016 12:39:27 GMT Sdwilhe 2016-12-21T12:39:27Z Arlo Pro Cannot view videos in the library https://community.arlo.com/t5/Features/Arlo-Pro-Cannot-view-videos-in-the-library/m-p/1192146#M12667 <P>when i log in and see new videos in my library i am unable to play them. i click on the video but it doesnt play.&nbsp;please help</P> Thu, 22 Dec 2016 16:07:37 GMT https://community.arlo.com/t5/Features/Arlo-Pro-Cannot-view-videos-in-the-library/m-p/1192146#M12667 ryan84abegg 2016-12-22T16:07:37Z Re: Arlo Pro Cannot view videos in the library https://community.arlo.com/t5/Features/Arlo-Pro-Cannot-view-videos-in-the-library/m-p/1192406#M12668 <BLOCKQUOTE><HR />ryan84abegg wrote:<BR /> <P>when i log in and see new videos in my library i am unable to play them. i click on the video but it doesnt play.&nbsp;please help</P> <HR /></BLOCKQUOTE> <P>What device are you using PC, android, ios.... ??</P> Tue, 20 Dec 2016 20:16:35 GMT https://community.arlo.com/t5/Features/Arlo-Pro-Cannot-view-videos-in-the-library/m-p/1192406#M12668 TomMac 2016-12-20T20:16:35Z Re: Arlo Pro Cannot view videos in the library https://community.arlo.com/t5/Features/Arlo-Pro-Cannot-view-videos-in-the-library/m-p/1192874#M12669 I have an iPhone and just updated the Arlo app last night and I am also unable to play the videos in the library. I had to return my first camera system, standard Arlo cameras and got the Arlo Pro. I got home and set it all up and now I can't view saved videos. What's up Arlo? Wed, 21 Dec 2016 12:39:27 GMT https://community.arlo.com/t5/Features/Arlo-Pro-Cannot-view-videos-in-the-library/m-p/1192874#M12669 Sdwilhe 2016-12-21T12:39:27Z Re: Arlo Pro Cannot view videos in the library https://community.arlo.com/t5/Features/Arlo-Pro-Cannot-view-videos-in-the-library/m-p/1192901#M12670 <P>Try reinstalling the app and restarting the phone.</P> Wed, 21 Dec 2016 13:28:14 GMT https://community.arlo.com/t5/Features/Arlo-Pro-Cannot-view-videos-in-the-library/m-p/1192901#M12670 jguerdat 2016-12-21T13:28:14Z