https://community.arlo.com/t5/Features/Can-t-watch-videos-from-library/m-p/1359#M1262 <P>I can't watch videos from the library view online. I get a message that I am using the wrong browser. Which browsers are compatible? I am using Firefox.</P><P>&nbsp;</P><P>Also, when I download a video from the library, it is just a black Quick Time file without content. I am on a MacBook Pro, OS 10.6.8. Is this compatible?</P> Mon, 26 Sep 2016 22:46:58 GMT SarahC 2016-09-26T22:46:58Z https://community.arlo.com/t5/Features/Can-t-watch-videos-from-library/m-p/1359#M1262 <P>I can't watch videos from the library view online. I get a message that I am using the wrong browser. Which browsers are compatible? I am using Firefox.</P><P>&nbsp;</P><P>Also, when I download a video from the library, it is just a black Quick Time file without content. I am on a MacBook Pro, OS 10.6.8. Is this compatible?</P> Mon, 26 Sep 2016 22:46:58 GMT https://community.arlo.com/t5/Features/Can-t-watch-videos-from-library/m-p/1359#M1262 SarahC 2016-09-26T22:46:58Z https://community.arlo.com/t5/Features/Can-t-watch-videos-from-library/m-p/1370#M1263 <P>Good morning SarahC,</P> <P>&nbsp;</P> <P>Thank you for your inquiry! If you haven't already done so, check out this link that provides information on supported browsers.</P> <P>&nbsp;</P> <P><A href="https://community.netgear.com/t5/Arlo-Knowledge-Base/What-are-the-minimum-requirements-for-installing-of-Arlo/ta-p/65" target="_blank">https://community.netgear.com/t5/Arlo-Knowledge-Base/What-are-the-minimum-requirements-for-installing-of-Arlo/ta-p/65</A></P> <P>&nbsp;</P> <P>Have you tried Safari for Mac? If so, does this browser work as expected? Do you get any errors when using Firefox?</P> <P>&nbsp;</P> <P>I look forward to your update.</P> <P>&nbsp;</P> <P>Best Regards,</P> <P>&nbsp;</P> <P>Christine</P> <P>Arlo Team</P> Thu, 26 Feb 2015 15:51:30 GMT https://community.arlo.com/t5/Features/Can-t-watch-videos-from-library/m-p/1370#M1263 ChristineT 2015-02-26T15:51:30Z