topic Re: Log workstation ARLO in Features

Log workstation ARLO

Dave3 — Wed, 14 Dec 2016 11:29:01 GMT

Hi All,

Is there a capability to get or extract a log from my Arlo workstation on the various connection to the account as such as the history of modes used.

Thanks in advance for any guidance.

Regards

DAVID

Re: Log workstation ARLO

Retired_Member — Wed, 14 Dec 2016 15:41:03 GMT

Arlo has it's own forum have you searched it?

https://community.netgear.com/t5/Arlo-Smart-Home-Security/ct-p/Arlo

Re: Log workstation ARLO

Dave3 — Wed, 14 Dec 2016 16:49:43 GMT

Hi Searay,

This is what I did and I was rooted to this forum while asking my specific question. If you can help me posting it there.

Thanks

DAVID

Re: Log workstation ARLO

Retired_Member — Wed, 14 Dec 2016 16:52:39 GMT

Sorry

I've never used the ARLO site maybe a moderator can moderate and help!

Re: Log workstation ARLO

Dave3 — Wed, 14 Dec 2016 16:58:25 GMT

Yep... But I can't post there 🙂

I'm rooted here while trying to ask a question. Never ending loop !

Re: Log workstation ARLO

ElaineM — Wed, 14 Dec 2016 17:09:17 GMT

Moving this to Arlo board.

Re: Log workstation ARLO

jguerdat — Thu, 15 Dec 2016 15:53:37 GMT

No logs are user-accessible. You can open a case with support for them to look at things for you:

https://www.arlo.com/en-us/support/contact.aspx

Re: Log workstation ARLO

Dave3 — Thu, 15 Dec 2016 15:56:56 GMT

Hi Jguerdat,

Thanks for answering; I was prepared to it; I'll request it from support.

Have a great Day!

Re: Log workstation ARLO

JamesC — Mon, 19 Dec 2016 16:23:21 GMT

Dave3,

There are no user accessible logs from the base station. There are discussions on this topic within the Arlo Idea Exchange. The Arlo development team routinely reviews these posts for ideas on how to improve and introduce new features to the Arlo system.

I encourage you to visit these discussions and offer your support by adding Kudos.

Thank you for your contribution,

JamesC