Mobile App can view

Gooser — Wed, 30 Nov 2016 20:28:22 GMT

Hi there, just recently in the past few days I've been having some trouble with the Arlo app on my android phone.

1 I dont get the preview image with I start the app which I normally do

2 When i got to library, it loads the list but I dont get any preview images.

3 I cannot view anything in the library

4 I cannot download anything in the library

I can howevery get teh live view from both my arlo cams if I click the live button.

Now the funny thing is, If i connect to a wifi network the app works fine. I know that this points to my mobile data provider and I've contacted them in case they've blocked Netgear. But they've said they've have not blocked anything.

I thought I'd jsut try here in case something has changed to the Arlo cloud where everything is stored.

thanks for the help

Re: Mobile App can view

TomMac — Tue, 29 Nov 2016 15:38:38 GMT

easiest thing to try is delete the app and re-install

topic Re: Mobile App can view in Features

Mobile App can view

Re: Mobile App can view