topic Re: Arlo is currently unavailable in Features

Arlo is currently unavailable

Uncertain — Tue, 27 Sep 2016 16:30:48 GMT

I just bought an arlo system on weekend. And we've set it up, and are getting notification that the cameras are detecting motion, yet when i click on app i get a message saying arlo is currently unavailable? Does this happen often?

Re: Arlo is currently unavailable

jguerdat — Sun, 10 Apr 2016 21:55:19 GMT

There have been instances where this occurs but it's usually on a per user basis. Try logging out and back in as well as use a browser. It could be pretty much anything including the phase of the moon. FWIW, I've had no problems.

Re: Arlo is currently unavailable

Good2U — Mon, 11 Apr 2016 13:42:59 GMT

I get this once or twice per week. Try killing the app and opening again. Sometimes it helps.

Very frustrating!

Re: Arlo is currently unavailable

TomMac — Mon, 11 Apr 2016 13:43:19 GMT

Also, easiest thing to try is a different browser ( some work well, some are flaky at times )

Re: Arlo is currently unavailable

Atz — Tue, 12 Apr 2016 20:19:08 GMT

I am getting this for the past week. Can not use the mobile app at all. Very poor service. Good think i got only one camera

Re: Arlo is currently unavailable

JamesC — Wed, 13 Apr 2016 17:01:30 GMT

Atz,

I have addressed this issue in another thread and reached out to you privately in regard to this issue. Please let me know if you need any additional help or have any further questions or concerns.

JamesC

Re: Arlo is currently unavailable

gypsyjim — Tue, 11 Oct 2016 05:40:59 GMT

Interested in what your solution you had for the "Arlo is currently unavailable". I am getting it using the app but it

works fine accessing thru desktop. Also, even from the desktop, if I hit "live" on a camera it tells me it fails to connect

even though if motion is detected, it records fine.

Re: Arlo is currently unavailable

jguerdat — Tue, 11 Oct 2016 12:58:09 GMT

I'd reinstall the app. Sounds like something is goofy there.