topic Re: Arno detection? in Features

Arno detection?

SteveAbode — Mon, 03 Oct 2016 02:48:45 GMT

I've got two camera's in my office set to motion detect, but nothing is recording in the cloud? What have I set up incorrectly?

No schedule and set to motion detect?

Thanks in advance.

Re: Arno detection?

jguerdat — Mon, 16 Nov 2015 13:51:20 GMT

Can you use live view successfully? Are the running men green? Have you made changes to the All Motion On mode under settings?

Re: Arno detection?

SteveAbode — Mon, 16 Nov 2015 15:06:05 GMT

Can view not a problem. Running men are NOT green.......so I'm guessing that's the problem.

Re: Arno detection?

JamesC — Mon, 16 Nov 2015 18:29:33 GMT

SteveAbode,

That is correct. If the running men are grey rather than green, that means the cameras are not set to record motion. Check your "All motion on" mode to make sure that there are active rules for your camera to record upon detecting motion.

JamesC

Re: Arno detection?

SteveAbode — Tue, 17 Nov 2015 08:38:34 GMT

I think I've corrected the issue! I'll see if there's recordings tomorrow morning......

Re: Arno detection?

JamesC — Tue, 17 Nov 2015 16:13:50 GMT

SteveAbode,

Glad to hear. Let us know!

JamesC