topic Re: modes not working for motion dection in Features

modes not working for motion dection

yayornay — Mon, 03 Oct 2016 02:19:24 GMT

Just keeps spinning. I think this has some thing with why motion my motion detection isnt working

Re: modes not working for motion dection

jguerdat — Mon, 17 Aug 2015 18:56:31 GMT

Have you tried logging out and back in?

Re: modes not working for motion dection

yayornay — Tue, 18 Aug 2015 01:47:50 GMT

Yes.

I have also tried reseting the entire installation process. It seems that modes is how to set the motion dection up but when i click modes it just freezes and does pull anything up.

Re: modes not working for motion dection

jguerdat — Tue, 18 Aug 2015 13:19:48 GMT

App or browser? Try a different mechanism/browser and see if the same thing happens.

Re: modes not working for motion dection

yayornay — Sun, 23 Aug 2015 05:53:35 GMT

I tried both the app and the browser...I reset the entire installation and it is still just spinning. Hasnt work since I purchase three weeks ago.. 😕

Re: modes not working for motion dection

jguerdat — Sun, 23 Aug 2015 13:16:35 GMT

Check your firewall and router settings to ensure that ports 80 and 443 to Arlo are enabled. Sounds like some security setting is blocking access. You could try disabling your firewall/AV software as well as put the base station in the router's DMZ for testing. If it works then, some setting needs work.