topic Re: Icon in Features

Icon

Pfifi — Tue, 27 Sep 2016 17:01:30 GMT

Hi!

I just added a fourth camera to my existing base station which already has three cameras on it. The syncing went fine but when I go to the app it has a red diamond icon with an explanation mark inside next to listed device in the settings part of the app. Anyone know what that means? I would appreciate any feedback!

Thank You!

Re: Icon

ctderek — Thu, 21 Jul 2016 20:02:40 GMT

It most likely needs a firmware update. I just had to do it to a new one I got this week.

Go into the App, then My Devices, then click on the camera, then scroll to device info and then click on firmware. That should do it.

Re: Icon

Pfifi — Thu, 21 Jul 2016 21:03:26 GMT

THANK YOU SO MUCH ckderek! Worked like a charm! Icon gone, firmware updated! Thanks again!!

Re: Icon

ctderek — Fri, 22 Jul 2016 12:44:11 GMT

Your welcome, glad it worked.