topic Re: Camera Sometimes Records in Features

Camera Sometimes Records

tlernst — Mon, 03 Oct 2016 02:24:53 GMT

Today I noticed that one of my cameras was not picking up motion. The "running man" is green on my camera screen and I have tried the motion dection test, the camera is detecting motion. But, it will only actually record motion sometimes and then only when a subject comes close. Right now I have it set to record a door about 15 feet away and at that distance it won't pick up motion. I have tried to reset the camera by opening the battery door, but it hasn't helped. I even set the sensitivity up to 100%, but that didn't resolve the issue. I reset the base station, no change. I resync the camera and base station, no change...the camera still only records every once in a while. Last thing (even though I really felt there would be no change), I logged out and then back into my Arlo app...still no help. Suggestions PLEASE!!!

Re: Camera Sometimes Records

blue5 — Sun, 11 Oct 2015 14:56:26 GMT

I just had this issue.. Green running man was on.. I end up moving the camera so the target moves across the line of site,not towards the camera... For whatever reason I noticed on all the cams that they don't record movement if the target moves towards the camera..

Re: Camera Sometimes Records

tlernst — Sun, 11 Oct 2015 23:36:42 GMT

Thank you for the response; however, my camera is already set up so that it will capture someone crossing the field of vision.

Re: Camera Sometimes Records

TomMac — Mon, 12 Oct 2015 12:30:51 GMT

If you have more than one camera, Try and swap the " problem " camera with another to see if it's the camera or location.

It's possible that it could be defective and this will eliminate that

Re: Camera Sometimes Records

tlernst — Mon, 19 Oct 2015 16:31:14 GMT

I repositioned the camera closer to the door and now seems to work correctly. I will monitor to see if the camera continue to work as advertised.