topic Re: Notifications upon Motion detection in Features

Notifications upon Motion detection

jack3585 — Tue, 27 Sep 2016 16:59:42 GMT

I stopped getting push notifications because the Arlo Mobile app stopped running (Force Stop was greyed). I uninstalled the app and reinstalled the app and notifications started working again.

What would cause the app to stop running?

Re: Notifications upon Motion detection

JamesC — Tue, 19 Jul 2016 18:24:41 GMT

jack3585,

This sounds like it could have been a memory issue on the phone.

Have you encountered this issue since reinstalling the mobile app?

JamesC

Re: Notifications upon Motion detection

jack3585 — Wed, 20 Jul 2016 10:47:56 GMT

The operating system (Android 5.1.1) was turning off the app. In order to keep it running you have to go to Settings>Protected Apps and turn on protection for the apps you want to keep running. Seems to be working ok now.