topic Web app login triggering recording??? in Features

Web app login triggering recording???

sdelmont — Mon, 03 Oct 2016 03:49:40 GMT

It might be the ultimate coincidence, but it has happened at least 5 times...

I log in to my arlo system on the web (https://arlo.netgear.com/) and a couple of minutes later I get an email notification that "Arlo has just detected motion". It's always from the same camera, and there is never any apparent motion.

It doesn't seem to happen every time I log in, and I don't remember it happening twice in a day.

Is this happening to anyone else?

Re: Web app login triggering recording???

TomMac — Tue, 13 Sep 2016 13:17:08 GMT

Don't get it from the PC, but do see it once in a while when ARMING via my android phone...

I put it down to maybe the camera sort of waking up and seeing light levels change ( ir levels )

Only happens in one location by large amounts of glass in room

Re: Web app login triggering recording???

Paul_FCCL — Sat, 26 Nov 2016 15:31:08 GMT

TomMac wrote:
Don't get it from the PC, but do see it once in a while when ARMING via my android phone...

I put it down to maybe the camera sort of waking up and seeing light levels change ( ir levels )
Only happens in one location by large amounts of glass in room

It seems to be even more of a problem lately. Just about every time android app is open, one or more cameras trigger recordings. It's become a very steady (and annoying) issue, sometimes I purposely avoid opening the app to check on things at home.

Is it possible that something like this is unfixable??? With all the software updates constantly released you'd think it would've been resolved by now.

Thanks.

Paul