topic Clips not showing or recording in Arlo Essential Security Camera 3rd Gen

Clips not showing or recording

Observer01 — Tue, 30 Jun 2026 03:08:30 GMT

Not recording anymore - Essential XL 3rd gen - I have 1 clip in my feed this morning and nothing for the rest of today. Subscription active - toggled back and forth from arm home - arm away - restarted - disabled and re-enabled - live video is working

Re: Clips not showing or recording

Observer01 — Tue, 30 Jun 2026 03:15:18 GMT

Btw - I have it connected to a Arlo solar panel with micro usb plug using a usb-c adapter to fit the gen-3. Could this be the issue - is it this sensitive?

Re: Clips not showing or recording

StephenB — Tue, 30 Jun 2026 14:51:26 GMT

@Observer01 wrote:

Not recording anymore - Essential XL 3rd gen - I have 1 clip in my feed this morning and nothing for the rest of today. Subscription active - toggled back and forth from arm home - arm away - restarted - disabled and re-enabled - live video is working

Have you tried walking in front of the camera?

Re: Clips not showing or recording

Observer01 — Tue, 30 Jun 2026 16:06:02 GMT

Yes - used the motion setting test feature and the sensor light comes on, however after the test it doesn’t work anymore. I have had intermittent times when it doesn’t detect and record for a couple hours, now it just doesn’t detect and record at all for a full day.

Re: Clips not showing or recording

StephenB — Wed, 01 Jul 2026 13:14:46 GMT

@Observer01 wrote:

Yes - used the motion setting test feature and the sensor light comes on, however after the test it doesn’t work anymore. I have had intermittent times when it doesn’t detect and record for a couple hours, now it just doesn’t detect and record at all for a full day.

Maybe try making a manual recording while livestreaming

Re: Clips not showing or recording

Observer01 — Wed, 01 Jul 2026 14:36:01 GMT

- another symptom - got it working again - however the battery drained 30% with very few recordings - took it down for charging and now it’s offline and no longer connected to my account - got it paired again and let’s see what happens

Re: Clips not showing or recording

StephenB — Wed, 01 Jul 2026 16:18:38 GMT

@Observer01 wrote:

- another symptom - got it working again - however the battery drained 30% with very few recordings - took it down for charging and now it’s offline and no longer connected to my account - got it paired again and let’s see what happens

I suggest measuring the wifi speed at the camera location with your phone (particularly upload speed).

Re: Clips not showing or recording

Observer01 — Wed, 01 Jul 2026 16:54:37 GMT

Thank you for the suggestion

150 up and 27 down on 5ghz band

the Essential xl I believe is 2.4

i suspect with all of the many issues, battery life, recordings, going off line, and general non responsiveness that I am beginning to sense it is a hardware issue.

Re: Clips not showing or recording

StephenB — Wed, 01 Jul 2026 19:37:34 GMT

@Observer01 wrote:

150 up and 27 down on 5ghz band

the Essential xl I believe is 2.4

3rd gen essential is dual band. So you have plenty of bandwidth at the camera location.

Re: Clips not showing or recording

Observer01 — Thu, 02 Jul 2026 00:00:18 GMT

Thanks for the info - nice to know the wireless adapter is capable of dual band.

i am wondering if having it hooked up to an older Arlo solar panel might of cause an issue - I used a usb-c adapter to make it work for the XL

Re: Clips not showing or recording

StephenB — Thu, 02 Jul 2026 15:26:36 GMT

@Observer01 wrote:
i am wondering if having it hooked up to an older Arlo solar panel might of cause an issue - I used a usb-c adapter to make it work for the XL

I'd disconnect the panel as a test.