Essential series 3 zone coverage fails

Bagboy — Sat, 16 May 2026 15:44:44 GMT

One camera of my three continues to have false alarms. When setting up a zone, motion outside the zones is triggering the sensor. No matter how many times I restart the camera, the zones are not in effect and therefore the sensors are triggered anywhere in the whole camera view. Anyone had this? Is there a local “fix”.?

Re: Essential series 3 zone coverage fails

StephenB — Sat, 16 May 2026 16:15:23 GMT

@Bagboy wrote:

One camera of my three continues to have false alarms. When setting up a zone, motion outside the zones is triggering the sensor. No matter how many times I restart the camera, the zones are not in effect and therefore the sensors are triggered anywhere in the whole camera view. Anyone had this? Is there a local “fix”.?

Just to clarify how this works...

Any motion detected by the passive infrared (PIR) sensor will trigger the camera - it doesn't matter whether the motion is in-zone or not.

Once triggered, the camera streams video to the Arlo Cloud, which then determines if the motion is in-zone or out-of-zone. If it decides the motion is out-of-zone, it supresses the notification and recording. Even slight motion in-zone can result in getting a notification.

Since the zones are applied by the cloud, restarting the camera has no effect. If this misbehaves, the first thing to try is removing the zones and recreating them.

topic Re: Essential series 3 zone coverage fails in Arlo Essential Security Camera 3rd Gen

Essential series 3 zone coverage fails

Re: Essential series 3 zone coverage fails