topic Re: Essential outdoor Camera 2K (3rd Gen) not detecting motion in Arlo Essential Security Camera 3rd Gen

Essential outdoor Camera 2K (3rd Gen) not detecting motion

Nonni5 — Sun, 03 May 2026 20:27:42 GMT

We have 2 cameras outside. Neither camera will detect motion. I have verified the settings are set to record for motion. The test mode works fine. Anyone else have issues and were you able to resolve them?

Re: Essential outdoor Camera 2K (3rd Gen) not detecting motion

StephenB — Sun, 03 May 2026 22:07:37 GMT

@Nonni5 wrote:

We have 2 cameras outside. Neither camera will detect motion. I have verified the settings are set to record for motion. The test mode works fine. Anyone else have issues and were you able to resolve them?

What mode is the system in?

Re: Essential outdoor Camera 2K (3rd Gen) not detecting motion

Nonni5 — Sun, 03 May 2026 22:52:31 GMT

I spoke with Arlo support. When setting up the cameras, the instructions were not clear. I needed to add the 2 cameras to Armed Home. Once the cameras were added, they then began picking up motions and we received alerts on our phones.