topic Re: Access to Cameras in Arlo Essential Security Camera 3rd Gen

Access to Cameras

ML91 — Sun, 08 Mar 2026 04:33:29 GMT

Hi can anyone tell me with the new arlo secure app, my wife has granted access to me but i can’t turn specific cameras off and on only the 3 main areas of away arm, home arm and stand by, but within those 3 i can’t turn individual cameras off/on, cheers in advance

Re: Access to Cameras

StephenB — Sun, 08 Mar 2026 11:57:25 GMT

@ML91 wrote:

Hi can anyone tell me with the new arlo secure app, my wife has granted access to me but i can’t turn specific cameras off and on only the 3 main areas of away arm, home arm and stand by, but within those 3 i can’t turn individual cameras off/on, cheers in advance

If you want full control, then you'll need to use your wife's credentials on your phone.

Re: Access to Cameras

Jcapache41 — Thu, 02 Apr 2026 15:48:58 GMT

. i just had a phone call from support and my issues was not addressed and i had to hang up the phone call because i could not understand the man on the other line. can we get people who speak proper English. this is ridiculous now

Re: Access to Cameras

ShayneS — Fri, 03 Apr 2026 22:04:33 GMT

Hi @Jcapache41

Thanks for the feedback. Can you provide more detail regarding the symptom you're experiencing and I will do my best to assist.