topic Re: Problems in Arlo Essential Security Camera

Problems

Caseyj09 — Sun, 22 Mar 2026 19:04:15 GMT

I can’t turn the siren off in the app says operation failed what does that mean and I can’t see the recorded videos either everything is on and connected and my plan is the same I’ve restarted the cameras and my phone and I even logged out and logged back in I even deleted the app and reinstalled it and still the same thing don’t know what else to do

Re: Problems

BrookeN — Tue, 24 Mar 2026 13:03:03 GMT

Please try removing the camera from the account, do a full reset on the camera and then add it back to the account.

https://kb.arlo.com/000063225/How-to-factory-reset-the-Arlo-Essential-Outdoor-2nd-Generation-or-Essential-Security-3rd-Gen-Camera

Re: Problems

Caseyj09 — Wed, 25 Mar 2026 16:37:47 GMT

I did that but before my payment was due one of them will record for a lil while then stop for example it didn’t record last night r this morning like these cameras but I may have to switch to something different if I keep having problems with them

Re: Problems

Caseyj09 — Thu, 26 Mar 2026 17:36:49 GMT

I did that and still not recording at all

Re: Problems

BrookeN — Mon, 30 Mar 2026 19:56:37 GMT

@Caseyj09 Are you still seeing this same behavior?

Re: Problems

Caseyj09 — Mon, 30 Mar 2026 22:42:51 GMT

Well now I’m having a problem after resetting the camera and everything the siren sound still won’t work recording is working but when I turn on the siren on that camera it won’t work

Re: Problems

BrookeN — Wed, 01 Apr 2026 14:30:37 GMT

I am aware of the behavior you are seeing with the siren. It is currently being investigated.

Re: Problems

BrookeN — Mon, 11 May 2026 13:21:43 GMT

@Caseyj09 are you still seeing this same behavior?