https://community.arlo.com/t5/Arlo-Essential-Security-Camera/VMC-3050-Can-never-get-a-call-back-from-Support-Team-using-Chat/m-p/2473906#M225 <P>Does anyone have a phone number to get a hold of product support? I have two cameras that won't charge or hold a charge, and one is brand new. The chat option to request a call-back never works.&nbsp;</P> Fri, 27 Feb 2026 16:25:17 GMT Hunter55 2026-02-27T16:25:17Z https://community.arlo.com/t5/Arlo-Essential-Security-Camera/VMC-3050-Can-never-get-a-call-back-from-Support-Team-using-Chat/m-p/2473906#M225 <P>Does anyone have a phone number to get a hold of product support? I have two cameras that won't charge or hold a charge, and one is brand new. The chat option to request a call-back never works.&nbsp;</P> Fri, 27 Feb 2026 16:25:17 GMT https://community.arlo.com/t5/Arlo-Essential-Security-Camera/VMC-3050-Can-never-get-a-call-back-from-Support-Team-using-Chat/m-p/2473906#M225 Hunter55 2026-02-27T16:25:17Z https://community.arlo.com/t5/Arlo-Essential-Security-Camera/VMC-3050-Can-never-get-a-call-back-from-Support-Team-using-Chat/m-p/2473932#M226 <P>I would be more than happy to help. Can you please dm me a callback number as well as a good time to call. That way I can have support look into this further. You send a dm by clicking on the envelope icon on the top right of the forum page.If you don't see it, then go into your profile settings and select preferences, then "Private Messenger." Then select "Turn on private messages" if it is turned off.<SPAN style="color:inherit;">&nbsp;</SPAN></P> <P>&nbsp;</P> Fri, 27 Feb 2026 21:24:15 GMT https://community.arlo.com/t5/Arlo-Essential-Security-Camera/VMC-3050-Can-never-get-a-call-back-from-Support-Team-using-Chat/m-p/2473932#M226 BrookeN 2026-02-27T21:24:15Z