https://community.arlo.com/t5/Arlo-Essential-Security-Camera/Recently-changed-phones/m-p/2469593#M161 <P>Hi&nbsp;</P> <P>I've recently changed phones now the app says&nbsp; to choose a plan I already have a plan which I keep getting charged for and there's no recording happening,som help pls</P> Wed, 07 Jan 2026 16:37:50 GMT Robbyd78 2026-01-07T16:37:50Z https://community.arlo.com/t5/Arlo-Essential-Security-Camera/Recently-changed-phones/m-p/2469593#M161 <P>Hi&nbsp;</P> <P>I've recently changed phones now the app says&nbsp; to choose a plan I already have a plan which I keep getting charged for and there's no recording happening,som help pls</P> Wed, 07 Jan 2026 16:37:50 GMT https://community.arlo.com/t5/Arlo-Essential-Security-Camera/Recently-changed-phones/m-p/2469593#M161 Robbyd78 2026-01-07T16:37:50Z https://community.arlo.com/t5/Arlo-Essential-Security-Camera/Recently-changed-phones/m-p/2469614#M162 <P>We need all details. WHich plan do you have? Are you the owner of the cameras and set them up or are they some that were shared to you? Are you using the same credentials to log into the app as before?</P> Wed, 07 Jan 2026 14:08:51 GMT https://community.arlo.com/t5/Arlo-Essential-Security-Camera/Recently-changed-phones/m-p/2469614#M162 jguerdat 2026-01-07T14:08:51Z