topic Re: Can’t connect to Home Kit. in Arlo Essential Security Camera

Can’t connect to Home Kit.

Orrefors — Thu, 01 Jan 2026 11:26:59 GMT

I can not connect base to home kit.
I think I need a code that several users have asked for.

thanks

Re: Can’t connect to Home Kit.

StephenB — Thu, 01 Jan 2026 13:07:00 GMT

@Orrefors wrote:

I can not connect base to home kit.
I think I need a code that several users have asked for.

Actually you need Arlo do to a token reset for you (there is no code).

Re: Can’t connect to Home Kit.

Orrefors — Thu, 01 Jan 2026 13:15:03 GMT

Ah ok. I hope they see this then 😜

Re: Can’t connect to Home Kit.

StephenB — Thu, 01 Jan 2026 13:29:54 GMT

@Orrefors wrote:

Ah ok. I hope they see this then 😜

I'll tag them for you, just to be sure: @BrookeN , @JamesC , @ShayneS

It might take a few days - forum coverage tends to be lighter during the holidays. If you have a subscription, you can also try reaching out to Arlo support (using the support center in the app). They can also reset the token.

Re: Can’t connect to Home Kit.

ShayneS — Fri, 02 Jan 2026 23:34:57 GMT

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

Re: Can’t connect to Home Kit.

Orrefors — Sat, 03 Jan 2026 18:38:06 GMT

Perfect, that fixed it.

Re: Can’t connect to Home Kit.

ShayneS — Mon, 05 Jan 2026 21:56:10 GMT

Thanks for the update!